Tracking Order Policy

At Amigla, we want to ensure you have full visibility of your order from purchase to delivery. Here’s how our tracking system works:

1. Tracking Information:

   • Once your order is shipped, you will receive an email with your tracking number and a link to track your package.
   • Please allow up to 48 hours for tracking details to appear in the carrier’s system.

2. Tracking Issues:

   • If you notice any discrepancies with your tracking information or your package hasn’t updated, please allow 24-48 hours for the carrier to refresh their system.
   • If the issue persists, contact us at info@amigla.com, and we’ll help you resolve it.

3. Delivery Delays:

   • While we aim to get your order to you on time, sometimes delays can occur due to weather, holidays, or carrier issues.
   • If your package is delayed, please check the tracking information for updates.
   • If your package is lost or significantly delayed, please contact us within 5 days of the expected delivery date so we can assist you further.

4. Missing or Incorrect Items:

   • If you receive the wrong items or if your order is incomplete, please notify us within 7 days of receiving your package so we can resolve the issue quickly.

5. Shipping Carrier:

   • We partner with trusted carriers to ensure safe and timely delivery of your order. Depending on your location, we may use different carriers for national and international orders.

For any issues or questions regarding tracking, please don’t hesitate to reach out to our customer support team at info@amigla.com. We're here to help